What we do / Service line 01

Humanitarian Logistics & Field Operations.

Designing and operating humanitarian supply chains in the conditions where they are hardest to maintain — closed borders, damaged infrastructure, active conflict.

UN SDG alignment Pipelines that hold under pressure align with 2 16 17

What we do

Pipelines that hold under pressure.

Safad designs, finances, staffs and operates humanitarian supply chains in fragile and conflict-affected settings. The team has run pipelines across closed borders, through damaged infrastructure, and under active conflict, with sourcing and consolidation hubs in Jordan and Egypt and direct counterparting with the United Nations system.

Our logistics work covers food commodities, ration repacking, kitting, last-mile distribution into camps, urban centres and remote field sites, and full coordination with United Nations agencies, host-country authorities and humanitarian partners on access, security and reporting. The same operating discipline applies whether the assignment is a one-off emergency surge or a multi-year framework.

IMDAD Total Site Services field-operations team at the UNISFA Abyei mission

Capabilities

What we deliver.

01
Emergency food rations and bulk commodity pipelines for refugee and conflict-affected populations.
02
Cross-border supply design and operations through complex corridors, including the Arish–Rafah axis into Gaza.
03
Ration repacking, kitting and last-mile distribution into camps, urban centres and remote field sites.
04
Sourcing and consolidation in Jordan, Egypt and other regional hubs, with full quality control and documentation.
05
Coordination with WFP, UNICEF, UNHCR and other UN agencies on access, security, reporting and compliance.
06
Pre-positioning and rapid deployment for emergency surge response.
07
Full traceability, documentation and after-action reporting aligned with UN procurement and audit standards.

Reference points

Where we have done this.

Documented contracts and operating engagements that demonstrate Safad's humanitarian-logistics capability at scale.

WFP Gaza Emergency Response

USD 25.54 million in food commodities (15,357.937 metric tons of wheat flour, ready-to-eat rations, tuna, beans, sugar, yeast and related items) sourced and consolidated in Egypt and Jordan and moved into Gaza through the Arish–Rafah corridor under the World Food Programme's regional emergency response after October 2023.

WFP Syria response

Multi-year food-commodity pipelines into the Syria response since 2011–2012, including cereals, pulses, oils, canned foods and ready-to-eat parcels for refugee and host communities.

Multi-country footprint

Active humanitarian logistics operations across Jordan, Syria, Egypt, Yemen, Libya, Sudan, South Sudan and Gaza — with sourcing and consolidation hubs configured to serve the wider region.

UN-grade documentation

Every pipeline is supported by sourcing records, quality-control documentation, transport and customs paperwork, distribution manifests and after-action reports — suitable for UN procurement audit and donor reporting.

How we engage

From corridor to contract.

Engagements typically begin with a scoping conversation to define the corridor, the commodity, the volume, the timeline and the destination. Safad then prepares a delivery plan covering sourcing, consolidation, transport, security, customs and last-mile distribution, and proceeds on the basis of a signed framework or task-order contract.

We can mobilise rapidly for emergency response and we are equally comfortable with multi-year pipelines. The engagement is led from the Office of the General Manager, with a dedicated operating counterpart for the client throughout the life of the contract.

When the corridor is closed and the trucks still need to move, that is where this work begins.

Ibrahim AlSafadi Founder & General Manager, Safad Investment

Continue exploring

Other service lines.

02 — Service line

Have a corridor, a commodity or a deadline in mind?

The Office of the General Manager is the first point of contact for institutional engagement on humanitarian logistics — emergency response or multi-year framework.